Frequently Asked Questions - Buyer
How would you like to start adding items to your store?
Yes, Frescocanada offers a variety of digital products. You can find them under the 'Digital Products' category on our website.
Absolutely! Frescocanada features a variety of unique handmade products. Check out the 'Handmade' category on our website to explore these items.
Frescocanada recommends products based on your browsing history and popular trends. You can find these recommendations under the 'Recommended For You' section on our website.
After placing an order on Frescocanada, you can track its status through the 'My Account' section on our website.
Frescocanada accepts a variety of payment methods for your convenience including Credit and Debit Cards, Apple Pay, Google Pay,
Yes, shopping on Frescocanada is safe. We use secure payment gateways and adhere to strict privacy policies to ensure the safety of your personal information.
Delivery times on Frescocanada can vary based on the product and your location, as well as the Vendor (store you're purchasing from) chosen shipping methods.
Yes, orders can be cancelled on Frescocanada under certain conditions.
To create an account on Frescocanada, click on the 'Sign Up' button on our homepage and follow the instructions.
You can update your account information on Frescocanada by logging into your account and visiting the 'Account Settings' page.
Frescocanada takes great lengths to ensure customers receive authentic products when shopping on its platform. All vendors listed on the site must adhere to strict guidelines and undergo an extensive onboarding process.
If you received a damaged item from Frescocanada, please contact our customer service immediately for assistance.
Yes, we encourage customers to leave reviews for products they've purchased on Frescocanada. You can do this on the product's page.